Office Hours
8:30 a.m. - 4:45 p.m.
Make an Appointment
Patients are seen by appointment – on the same day the appointment is made, if possible. To schedule an appointment, please call (423) 698-2435 during regular business hours.
Please call in advance for office visits and make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.
New Patients
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of X-rays, lab results and your insurance card to your appointment.
Billing
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
Insurance
Please notify us if you have any change in your name, phone number, address or insurance as soon as it occurs. Please be prepared to present your insurance card at every visit.
Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
Refill Requests
We are happy to help with refill requests during regular office hours, so please call us at (423) 698-2435 to let us know what you need.
After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (423) 698-2435, and our answering service will assist you.